Hipaa compliant voice recorder app
Near product launch, the Medical Memory added staff for maintaining the system and adding new features over time.Ĭardinal Peak’s long history in video system development was a key skill leading to the successful development of this product. Patients, Doctors and caretakers can share messages about specific videos through the RBAC web-portals.Īs the Medical Memory was a start-up, Cardinal Peak was the Medical Memory’s complete engineering arm through product launch. Patients can share videos with loved ones or caretakers. Patients can view their videos at any time using a rich set of playback controls on a host of different devices using a variety of browsers. The video is sent to the cloud behind the scenes without the Doctor’s intervention. The Medical Memory app encodes video as it is being recorded for the highest security. The display shows what is being recorded along with both the patient and Doctor’s name. The same app is used by the Doctor to easily record a video of the appointment. The custom app running on a tablet is used by patients to create their secure account and sign the consent forms. The role-based access portals for patients, Doctors, Care-Givers, Hospital and Admins for viewing, reviewing, editing, and administering videos was written in mobile-first Angular.js. Patient data schemas meet and exceed HIPAA requirements. Patient, physician, and administrator data and accounts are stored in encrypted Amazon RDS and transmitted using secure HTTPS. Encoded videos are uploaded directly to Amazon Elastic Transcoder, where the videos are decrypted, transcoded, and re-encrypted before being copied to secure Amazon S3 for playback and later to Amazon Glacier for archival. As originally delivered by Cardinal Peak, the Medical Memory system operates as follows. Everything was developed to be HIPAA compliant.The cloud services were developed and deployed on AWS.
#HIPAA COMPLIANT VOICE RECORDER APP SERIES#
Cardinal Peak architected a complete solution (as shown in the following figure) comprised of a mobile app running on a tablet in the examination room, a cloud service for managing user accounts and videos, and a series of role-based web-portals for use by patients, Doctors, Loved-ones and Hospital administrators. Users can also take advantage of transcribed voice messages, shared mailboxes, and tracking for inbound reputation scoring. Porter asked Cardinal Peak to develop the technologies to allow this concept to be rolled out nationally at Doctor’s offices and Hospitals. Designed with healthcare professionals in mind, RingRX offers fully integrated voice, fax, text, and on-call service with an API that powers third-party integrations with electronic health record (EHR)/electronic medical record (EMR) systems, revenue cycle management, and practice management partners. I realized that a better, more efficient process would involve a video of doctor/patient consultations.”ĭr. “I knew immediately how inefficient it was for physicians and their staffs to have the same conversation over and over again. Porter’s approach to patient communication in his own practice and ultimately would change patient engagement across healthcare. The experience had a profound effect on Dr. Porter experienced the challenges and frustrations of having to rely on family members to accurately recite complex information about his father’s condition and treatment. Porter, a neurosurgeon with Barrow Neurosurgical Associates in Phoenix, AZ, created Medical Memory after his father was diagnosed with cancer.